Cancellation and Refund

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Cancellation and Refund

Customers may cancel a prepaid booking and receive a full refund provided RentACarAVM is advised 3 days prior to pickup date. 

For cancellations of rentals with less than 48 hours notice, a refund of 100%  else of the voucher value will be made, less an administration charge of rental one day price .

Unused days / No shows

There will be no refund for unused car rental days on a prepaid voucher, once the rental has started.

There will be no refund if the customer fails to show for a rental that has not been cancelled prior to the start date.


If a rental needs to be extended once the car has been picked up, local rental rates and policies will apply for the additional days and the additional charges will be settled by customer's credit card.